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Terms of Service

The agreement between you and Mondisec Web Studios

Last Updated: January 1, 2026

⚠️ Important: By using our website or engaging our services, you agree to these Terms of Service.

1. Definitions

  • "Company": Mondisec Web Studios, Soweto, Johannesburg.
  • "Client": The individual or business engaging our services.
  • "Services": Web design, development, hosting, and maintenance.

2. Acceptance of Terms

By accessing our website or engaging our services, you agree to these Terms.

3. Services & Scope

All services are based on a written proposal. Scope changes require mutual written approval.

4. Payment Terms

4.1 Once-Off Projects

50% deposit to begin, 50% upon completion before going live.

4.2 Monthly Services

Billed in advance on the 1st. 14-day grace period. Late fee of R150 after 30 days.

5. Client Responsibilities

Provide content within 14 days, feedback within 5 business days, and ensure content is legally owned.

6. Intellectual Property

Upon full payment, client owns the visual design. We retain rights to pre-existing tools and portfolio display.

7. Hosting & Uptime

99.9% uptime guaranteed. 10% credit if below threshold.

8. Cancellation

30 days' written notice. Deposit non-refundable. Monthly services continue to end of billing cycle.

9. Limitation of Liability

Liability limited to total fees paid in preceding 6 months. Not liable for indirect damages.

10. Governing Law

Governed by laws of the Republic of South Africa.

11. Contact

  • 📧 Email: legal@mondisec.co.za
  • 📞 Phone: +27 76 976 1286
  • 📍 Address: 53 Von Brandis Street, Johannesburg, Gauteng, 2190

Review Our Service Agreement

These terms are supplemented by our full service contract for project-specific details.

Full transparency for every project.